Poki Privacy Policy – How Your Data Is Kept Secure

PokiWhen you register and use services on , certain information is collected automatically or directly from you. Details are provided below:

Poki No data is collected without reason. There is a specific purpose behind every piece of information collected, and that is clearly explained below:

• For Contract Performance: Certain information is essential for account creation, transaction processing, and service delivery.
• For Legal Compliance: KYC verification and age confirmation are required in accordance with international gaming license conditions.
• For Legitimate Interests: For fraud prevention, account security, and the fair operation of the platform.
• Based on your consent: For marketing messages and promotional emails – you may withdraw your consent at any time.

Poki Your data is used only for the purposes it was collected for. The primary uses are outlined below:

• To create and manage your account, secure your login, and ensure account safety.
• To process deposits and withdrawals and maintain an accurate record of all transactions.
• KYC verification is used to confirm age and identity, which is a mandatory requirement under international gaming regulations.
• To provide customer support – previous interaction history helps us understand and resolve your issues faster.
• To detect and prevent fraudulent activity — by analysing unusual login or transaction patterns.
• For service improvement – to understand which features are used most and to plan future updates.
• With your consent, to send you promotional messages, bonus offers, and updates on new games.
• PokiTo monitor unusual betting patterns as part of poki's responsible gaming programme.

Poki poki does not sell your data or share it with advertisers. However, to keep our services running, limited data is shared with a few trusted partners:

• Payment Providers: Only the information necessary to process transactions is shared with bKash and Nagad.
• Game Provider: Providers such as Evolution Gaming and Pragmatic Play supply the games. They receive only gaming session data — not your personal identity.
• KYC Verification Service: Secure third-party systems are used for identity verification.
• Legal Authority: We are legally required to provide relevant information when directed to do so by a court order or regulatory authority.
• Anti-Fraud Services: International databases may be checked to help prevent money laundering and fraud.

In all of the above cases, data sharing is governed by strict agreements. These partners Pokiis required to comply with the privacy policy.

Poki Data is never retained longer than necessary. Retention periods are listed below:

• Account Information: For as long as your account is active, and for at least 5 years after closure (as required by law).
• Transaction Records: 7 years – this is a mandatory requirement under financial regulatory rules.
• Support Contact: 3 years – to assist with resolving any future issues.
• KYC Documents: 5 years – as required by licensing regulations.
• Marketing Consent: Marketing data is deleted as soon as consent is withdrawn.

Poki's website uses cookies — small files stored in your browser that help improve your browsing experience. The types of cookies used are outlined below:

Non-essential cookies can be disabled through your browser settings, though some features may not function properly as a result.

Poki's platform, you have full control over your data. Your rights and how to exercise them are outlined below:

Poki poki uses industry-leading technology to protect your data. Not just in words, but in practice:

• 256-bit SSL Encryption: Every interaction on the website is encrypted. You will see "https" in your browser's address bar.
• Two-Factor Authentication (2FA): An extra layer of login security is available — via OTP or an authenticator app.
• Encrypted Database: All data stored on our servers is encrypted — even in the event of a breach, it cannot be read.
• Regular Security Audits: Third-party experts conduct regular cybersecurity audits of the site.
• Access Control: Only authorised staff can access specific data — not everyone has visibility into everything.
• Suspicious Activity Detection: Automatic alerts are triggered for any unusual login activity or transactions.

In the Event of a Data Security Breach Poki We are committed to notifying affected members within a maximum of 72 hours.

Poki This is a strictly 18+ platform. We do not knowingly collect data from anyone under the age of 18.

• Age is verified at registration and confirmed through KYC.
• If a minor's data is inadvertently collected, it will be deleted as soon as this comes to our attention.
• If parents have any concerns, please contact support@poki.bio and the matter will be addressed promptly.
• If there are children in your household, we recommend using family filter software on your devices.

Poki poki reserves the right to update this policy. Members will be notified by email before any significant changes take effect.

• For significant changes, users will be notified at least 7 days in advance.
• For minor changes, only the date on this page will be updated.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• For privacy-related complaints or questions: support@poki.bio