Poki Terms & Conditions – What You Need to Know Before Joining

Terms & Conditions Poki These terms apply to all users who are registered or wish to register on the platform (poki.bio). By browsing the website, creating an account, or using any of our services, you are agreeing to these terms.

• Poki A legitimate online gaming platform operating under an international gaming licence.
• This platform is strictly prohibited for anyone under the age of 18.
• Each person may hold a maximum of one account. Creating multiple accounts may result in all accounts being closed.
• Any fraudulent activity, use of unauthorized software, or attempts to manipulate the platform will result in account termination.
• Poki The right to amend these terms at any time is reserved, though members will be notified in advance.

PokiOpening an account requires meeting certain basic eligibility criteria. These conditions exist to keep everyone safe and to maintain the integrity of the platform.

• You must be 18 years of age or older at the time of registration.
• All information provided during registration must be accurate and up to date. Providing false information may result in account cancellation.
• Each mobile number and email address can only be linked to one account.
• KYC verification (national ID) must be completed before your first withdrawal.
• Members are responsible for keeping their account password confidential. If your account security is compromised, immediately contact Poki's support team must be notified.
• You may not allow anyone else to access or use your account.

PokiYou can easily make deposits on  using Bangladesh's most popular payment methods. All deposit-related rules are detailed below.

• Minimum deposit amount: ৳100 (via both bKash and Nagad).
• No service charge or processing fee on deposits — Poki Bears that responsibility.
• Your balance should reflect immediately once a deposit is completed. If there is any delay, please contact support.
• Only payment methods registered in your own name may be used for deposits. If payment is made from someone else's mobile number, verification may be required.
• Depositing funds from any suspicious or illegal source is strictly prohibited.

Receiving winnings quickly and securely is every member's right. Poki's withdrawal process is simple and transparent.

• Minimum withdrawal amount: ৳300.
• Withdrawals are typically processed within 6 to 24 hours. In some cases, it may take up to 48 hours.
• No processing fees on withdrawals.
• KYC verification must be completed before your first withdrawal – a photo of your national ID and payment number confirmation are required.
• KYC verification is a one-time process — you won't need to repeat it for future withdrawals.
• To withdraw bonus funds, the applicable wagering requirements must be met.
• In Case of Emergency Poki The right to temporarily suspend the withdrawal process is reserved; however, your funds will always remain secure.

PokiThe bonus policy at  is completely transparent. The terms for every bonus are clearly stated, with no hidden conditions.

• The welcome bonus wagering requirement is just 15x — the lowest in the market.
• Every bonus offer has a set expiry date. Any unused bonus will be removed once it expires.
• Only one bonus can be active at a time.
• Bonus funds can be used across all games, though some games may have restricted bonus eligibility — this will be clearly noted in each individual bonus offer.
• If you withdraw before completing the wagering requirement, the bonus balance will be deducted and the remaining amount will be sent.
• Cashback bonuses are generally credited directly to your balance and can be used without any wagering requirements.
• Any attempt to abuse bonuses – such as claiming them through multiple accounts – will result in account termination.

Poki's game outcomes are determined by RNG (Random Number Generator) technology, which is regularly audited by a third party. The following rules apply to Sports Betting:

• Once a bet is confirmed, it cannot be cancelled — however, if the cash-out feature is active, you may exit the bet early.
• Minimum bet: ৳10. Maximum bet: varies by market and membership tier.
• If a match is cancelled before it starts, the bet amount will be refunded.
• If a match is abandoned after a specified number of overs have been completed, the result will be determined by the D/L method or according to the applicable rules.
• If a technical error causes a problem during a game Poki reserves the right to review any affected bets or games.
• If any game displays incorrect odds or payouts Poki Reserves the right to void that bet.

Poki believes online gaming is for entertainment only. It is our responsibility to ensure that no one suffers personal or financial harm as a result of gaming.

• Each member can set daily, weekly, or monthly deposit limits on their account.
• You can take a temporary break for a set period of time (Self-Exclusion).
• If you notice signs of gaming addiction Poki's support team or Responsible Gaming department for assistance.
• Parents are advised to use family filtering tools to prevent minors from accessing the platform.
• Poki Unusual betting patterns are also monitored independently, and proactive support is offered whenever necessary.

If Rules Are Violated Poki necessary action must be taken. Honest users, however, have nothing to worry about.

• If a breach of the rules is confirmed, an account may be temporarily suspended or permanently closed.
• If an account is closed, the legitimate portion of the balance will be refunded; however, any funds obtained through fraudulent activity will be forfeited.
• Members can also close their own account – any remaining balance will be refunded.
• Contact support to find out why your account was closed. You also have the option to appeal.

PokiYour personal information is fully secure at . We adhere to international data protection standards.

• Information provided during registration is used solely for account management and KYC verification.
• Your information is never sold or transferred to any third party.
• All data is secured with 256-bit SSL encryption.
• For more information, visit our Privacy Policy View page.

Poki The right to update these terms and conditions is reserved as needed. Members will be notified in advance of any changes.

• For significant changes, you will be notified by email or on the platform at least 7 days in advance.
• For minor changes, the update date on this page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you object to any changes, you will always have the option to close your account.